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Mark

I Guess Motorola was Negotiating Last Week

Mark · Aug 15, 2011 ·

This week has started with a bang: Google is acquiring Motorola Mobility for much more than a sarcastic math constant. Larry Page says this is largely a defensive move to acquire Motorola’s patent portfolio, so I presume David Drummond’s team did the appropriate diligence to confirm the patents are not “bogus”.

Macworld’s Dan Moren makes a good, sad point: we are in the middle of a cynical IP arms race that doesn’t appear to be slowing down. Over at The New Yorker, Nicholas Thompson laments the depressing irony of this move: just twelve days after fairly lamenting patent warfare as stifling, Google has forcefully decided a once-free company’s direction.

The patent harassment lawsuits between Apple, Microsoft, Google, and the Android OEMs won’t stop, but Google is at least less likely to lose now. It’ll likely end as it always does: with cross-licensing cease-fires, which may or may not trickle down to Google’s partners. Nilay Patel has a quick summary of the short-term legal fallout. He concludes:

 …it’s still curious why Google spent the full $12.5b on Motorola, instead of a smaller amount acquiring the rights to Moto’s patents — or the rights to litigate with those patents.

I think that’s pretty simple: Motorola is already a leading Android OEM and has little to gain from a mere licensing deal. It could certainly use the cash — the last three fiscal years have ended with net losses — but I think the executive team saw an opportunity to really alter the company’s future and played hardball. In that light, Motorola CEO Sanjay Jha’s recent public comments become much more interesting. In a two-day span last week, Jha said that he was interested in building Windows Phone 7 hardware, and that they may start flexing their IP against fellow Android OEMs. It’s now obvious that these were warning shots to Google during negotiations. Given the ludicrous price Google paid, I’d say it worked.

I think there’s more, though. Florian Mueller tweets:

Google’s original strategy for Android resulted in huge and fast-growing activation numbers. But something must have been missing.

A lot is missing, not the least of which is a stable platform. OS and app fragmentation will only get worse as more Android devices pop up. Google can solve this problem in a few ways, assuming the MMI acquisition goes through:

  1. Choke the OEMs out of business with unified, best-of-breed Motorola devices.
  2. Make it easier for Android developers to write multi-device native apps.
  3. Make the browser a true first-class unifying platform on Android.

OEMs should definitely be afraid of option 1, but ad sales are still Google’s core business. Eyeballs are all that matter there, so momentum through a diverse flood of devices will continue to be Android’s goal for some time. But there’s little doubt that Motorola will be the preferred Android OEM moving forward, just as there’s little doubt that Nokia will be the preferred Windows Phone 7 OEM.

I don’t believe Google will solve the fragmentation problem at the native level; it’s just not in their self-styled DNA to apply the necessary focus or constraints, especially while growth is a priority. But I am willing to believe Google will try to solve the fragmentation problem with a rich web framework. And this is the point where we recall that Motorola acquired 280 North almost exactly one year ago.

280 North makes a framework called Cappuccino that allows you to write rich web applications using Objective-C syntax. (Objective-C is the language used to write native Mac and iOS applications.) The technology has produced some beautiful work, and could help Google woo iOS developers to Android with much less pain than they’re accustomed to.  We haven’t heard a whole lot since Motorola bought them, but I have to believe Google is interested in this technology. It’s produced some compelling work, I don’t believe it was a factor in the acquisition deal, but I do think Cappuccino has a future at Google.

Motorola has had problems for years, and Google is not a hardware company. Time will tell whether this marriage will actually work. For the time being, the winners are Motorola’s shareholders, and its executive team, who pulled off a hell of a deal.

(UPDATE: Florian Mueller has observed an unusually large $2.5B “breakup” fee for Motorola if the deal falls through. It really looks like Motorola got its way here.)

Why Apple Doesn’t Talk, Vol. 2: Google CLO David Drummond

Mark · Aug 5, 2011 ·

Google SVP and Chief Legal Officer David Drummond threw a public tantrum Wednesday over the recent patent auctions Google lost to Microsoft, Apple, and a number of other companies. This led to a heated exchange between Microsoft and Google over Twitter and the web. MG Siegler at TechCrunch has a nice recap if you’ve missed any of it.

More than enough holes have already been poked in Drummond’s logic. What’s truly astounding is that this was not a leaked memo or an investigative hit piece: it was a deliberate PR stunt that completely backfired. It is a textbook example of why you don’t open your mouth before you’re ready to talk. This was a chance to set the record straight and turn the tables in this debate, and Google blew it. Most of the mistakes made were simple, avoidable failures of communication.

The first failure was lack of clarity: specifically, letting the Chief Legal Officer write nearly 500 words of unstructured whining. How many ordinary people understand lawyers, let alone sympathize with them? A piece of communication this important should have been painstakingly reviewed: its prose; its tone; its presentation; its source; and my goodness, its facts. It’s quite clear that nobody examined the post with a level head.

The second failure was lack of disclosure. Microsoft’s General Counsel and Head of Communications immediately countered Google’s accusations with a conveniently missing piece of information:

Google says we bought Novell patents to keep them from Google. Really? We asked them to bid jointly with us. They said no.

This revelation forced Drummond to update his post with another two hundred frustrated words. In less than a day (and 140 characters), Google wound up against the same wall it tried to pin the opposition to. If Drummond had mentioned this little fact up front and quickly dismissed it, he’d have remained in the driver’s seat. Now he looks disorganized, disheartened, and dishonest.

The third failure was lack of awareness. Drummond attempted to rally the troops without so much as mentioning a very real, very relevant dilemma: the patent troll organization known as Lodsys, which has sued a growing number of Android (and iOS) app developers. The Droid Army is under siege, their livelihoods threatened, and the generals have finally stood up to… ask the troops to feel sorry for the generals. I’m sure they feel great today.

Nobody was waiting for Google to say something; Google stood up and demanded we all listen. If you walk up to the microphone like that, you need to have your story straight. It would not have been hard to spend a little more time preparing an impassioned and credible statement that appealed to the reader.

The sad thing about all of this is that the patent system in our industry is in fact horribly, cynically broken. Google had a terrific opportunity to make that case and shift public opinion in its (and I believe in the long term, everyone’s) favor. Instead, it cried like a rich kid who lost an auction.

Bad communication is bad business. I’ll call LG on it, I’ll call Apple on it, and I’ll call Google on it.

The Problem with All-Star Teams

Mark · Aug 3, 2011 ·

Facebook is on a shopping spree. The company made waves during WWDC 2011 by acquiring the long-respected team at Sofa, and we’ve just learned that the folks from Push Pop Press, who made the amazing Our Choice app for iOS, are also headed to Palo Alto. There can no longer be any doubt that Mark Zuckerberg and Facebook have decided good design — and execution of good design — is important to the company’s future.

It’s encouraging to see a company as big and successful as Facebook care about this; other companies enjoying Facebook’s dominance might not care at all. Having known the Sofa guys for some time, and having seen Push Pop Press’ work up close, I am sad to see them “go”. Push Pop Press was poised to seriously shake up the publishing industry. Our Choice is gorgeous enough, but the tools behind it, which other publishers could have used to make something just as beautiful, were ridiculously awesome. A number of sub-par digital layout vendors are breathing huge sighs of relief right now.

One has to wonder what Facebook is offering. Mike and Kimon already built the first iPhone; and then in about a year, built the best digital book anyone’s ever seen. What’s Zuckerberg got? It has to be more than money, and it has to be more than a web site or iOS app.

Facebook’s moves suggest it wants to succeed here. It’s gobbling up a remarkable amount of talent — an All-Star Team, if you will. The problem with all-star rosters, of course, is that as a team they often suck. It’s an odd phenomenon, but if you put too much greatness in the same room, things don’t always turn out so… great. Each all-star may be too used to his or her way of doing things, and while all the team members might respect each other, they don’t necessarily flow together very well. They don’t communicate properly. They don’t share the ball. They just don’t work as a team.

That’s not to say you don’t go for the talent if you can; of course you go for the talent. But the work only begins there. The solution to this too-many-cooks problem is leadership. Apple has an entire stable of knockout artists and designers who would each be standout stars at any other company. But for all the work they do, whatever amount of vision they do or don’t share, however headstrong they may or may not be, the leadership at the top decides what goes. The person(s) in charge at Apple are strong leaders who care about design and “get” design.

That’s a tough combination to find. Does Facebook have it? How, with all of these talented and accomplished people under one roof, will Facebook create a clear and focused vision, execute it, and keep everyone happy along the way? And if not happy, at least proud enough to stay a while?

Mark Zuckerberg is not Steve Jobs. That’s hardly an insult: nobody is Steve Jobs. We’ll find out in the near future how close he and his lieutenants can get.

Apple Changes IAP Pricing Rule

Mark · Jun 9, 2011 ·

MacRumors reports that changes to the most recent App Review Guidelines address what I considered to be the biggest problem with in-app subscription and purchase pricing: the so-called “most favored nation” clause that disallowed competitive pricing in and out of the App Store.

As the article shows, the requirement that external content be priced the same as or more than the App Store price (Section 11.13) is now gone. The new terms now simply say “as long as there is no button or external link in the app to purchase the approved content.” This is exactly what I called for back in February:

I think a great deal of this drama could go away if Apple dropped section 11.13 while keeping section 11.14: Your prices on your store are your business; just don’t be a jerk and advertise the difference all over ours.

It’s worth noting that other retailers such as Amazon include the same unfavorable terms, so I was not confident that Apple would change its tune. This is a welcome and surprising move.

MacRumors suggests that this is a response to the Financial Times’ recent move to a web app in order to avoid Apple’s commerce rules. I don’t think that’s it. This change was probably decided on a while ago, and simply queued up for the next convenient terms update. (Extra Style Bonus to the FT, though, for writing a third-person piece about its own bold move.)

Crawling updated Apple license agreements is quickly becoming an Olympic sport. I can’t think of any other company — or country, for that matter — that is so enthusiastically scrutinized.

I Told You RIM Was in Trouble

Mark · Mar 25, 2011 ·

Nearly a year ago I listed the major competitors in this decade’s mobile platform war. At that time, I couldn’t help but notice something:

RIM looks pretty bad here. They have little cash and no diversity, by comparison.

Ten months later, the cash and outlook aren’t much better, and we’re waiting for diversity in the form of the PlayBook: a tablet that runs BlackBerry Tablet OS, Adobe AIR, Flash, Android apps, and anything else that might possibly hopefully oh please be on the list of what you’re wanting in a tablet.

The rumored Android app support was officially confirmed this week. In true backward-looking enterprise fashion, it’s limited to the all-but-obsolete Android 2.3 “Gingerbread” runtime. (Android 3.0, “Honeycomb,” is the first Android version that Google considers tablet-worthy.)

If you’re wondering what this all means, let co-CEO (seriously) Jim Balsillie clear it up for you. The whole thing is an uncompromising miracle of confused CIO claptrap. If you own, or plan to own RIM stock, you must read it in its entirety.

You could argue that RIM is playing to its classic audience: business decision makers who just need a checklist covered and don’t care about much else. The problem is the genuinely good products out there now are already chipping away at the same list. “We have all that” is no longer enough. And no matter who your target audience is, clarity of message is important — only more so when you’re late to the game. John Gruber asks:

Which one of these is the native SDK for the PlayBook. Which one’s best? What is RIM’s advice for how developers should write PlayBook apps?

RIM has two CEOs and three COOs. Why is anyone expecting straight answers from a company that can’t even decide who’s in charge?

Here are some big takeaways for your next slide deck. RIM has:

  • Very little cash
  • Weak Q1 guidance
  • No clear management structure
  • No clear product strategy

If that’s not a win-win synergy of agile infrastructure assets, well you need to start pivoting.

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